If you’re unable to progress with the case (e.g. patient left before images were captured, or it wasn’t possible to capture images) it is possible to close the case down without completing all of the normal steps. If this is done, a PDF report will still be generated for whatever data is captured up to that point.

Within the “In progress” tab on your case list find the case that you want to abandon. Click on the three dots to the right hand side, and select “Abandon Case”.

A pop up will appear notifying you of the action taken. Clicking on "Yes" will Abandon the case. An abandoned case will be available in the “All” tab of the Case list.

Once a case has been abandoned you can download it’s PDF report as normal. For steps on how to download cases please see our article “How to download reports”.