The Skin Analytics hardware should only be used for the Skin Analytics service. If you experience any problems with the hardware, then please reach out to our support team at [email protected].

Charging

Ensure that the device is charged and switched off at the end of each clinic via USB cable to a powered USB port.

Cleaning

After each patient isopropyl alcohol wipes (70% vol.) should be used to clean the device and the glass plate of the dermascope to minimise risk of cross-infection.