If we recommend you should see a dermatologist face-to-face, our GP will automatically give you a call back within 1 working day of your case being assessed. If your case is assessed as not needing an onwards referral, there is the option to request a GP call back through your checkup page. If you sign in to your Skin Analytics account, if you scroll down there is the option to "request a callback". Once you select this, our GP will give you a callback within 1 working day.