<aside> 🌐 Welcome to the Skin Analytics help centre. We're here to answer your questions. Can't find what you're looking for? Contact our support team on [email protected].

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At Home Service

Help centre for our private health insurance members who have been referred to our service.

1️⃣ Getting Started

How do I register for your service?

How do I create my account?

How do I reset my password?

How many moles may I have assessed?

3️⃣ Taking Images

How to take good images?

6️⃣ Billing

Invoicing FAQ

2️⃣ Skin Analytics Kit

How do I order my kit?

I haven't received my kit

When will I receive my kit?

Faulty dermascope lens

Getting Started With The Kit

4️⃣ Next Steps

How do I receive my results?

Requesting a GP callback

How do I save my results?

Understanding My Results

How to take this referral to your NHS GP